Specification
Service Type: CX (Customer Experience) Level 1
Support Hours: 8 hours per day, 5 days per week
Response Level: Next Business Day (NBD) hardware replacement
Hardware Support: Service depot exchange
TAC Support: Access to Cisco Technical Assistance Center
Platform: Applicable to Catalyst IE-3300-8T2S-E industrial switch
Includes CX Cloud portal access
Software Features: Layer 2/3 switching, VLAN, STP, LACP, EtherChannel
Compatibility: IE-3300-8T2S-E (8 GE copper + 2 GE SFP ports, Network Essentials)