Cisco SmartNet support contract with 8 hours a day, 5 days a week fault reporting and next business day hardware replacement, including software support major and minor updates and 24 x 7 access to Cisco Technical Assistance Center. This annual contract covers the Cisco Webex Board 70 device.
Specification
Service Type: SMARTnet Onsite 8x5xNBD
Support Level: 8 hours a day, 5 days a week
Response Time: Next Business Day (NBD)
Hardware Replacement: NBD delivery
TAC Access: 24 x 7 access to Cisco Technical Assistance Center
Software Support: Major and minor IOS updates
Extended Cisco.com access
Contract Duration: Annual
Compatible Device: CS-BOARD70-K9 (Cisco Webex Board 70)
