Cisco CX Success Tracks Level 1 support contract for Catalyst 3650-48FD-L switches. Provides extended hardware replacement with 8x5 (business hours) support response time and next business day delivery of replacement hardware.
Specification
Support Level: CX Level 1
Service: Extended service agreement
Response Time: 8x5 (business hours)
Hardware Replacement: Next Business Day (NBD)
Covered Equipment: Cisco Catalyst 3650-48FD-L switch
Service Type: Advance hardware replacement with shipment