Cisco SmartNet 24X7X4 support provides four-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco observed holidays. This parts-only coverage is specifically designed for the CS-BOARD55S-G-K9 Cisco Webex Board 55S collaboration device.
Specification
Service Type: SMARTnet Parts Only
Response Time: 24 hours per day, 7 days per week
Replacement: 4-hour response for advance replacement parts
Coverage Level: 24X7X4
Includes Cisco observed holidays
Access to Cisco Technical Assistance Center (TAC)
Software support with major and minor updates