Cisco SmartNet SNTP support contract offering 24x7x4 advance replacement parts service for the Cisco ISR 1127 8-port integrated services router. This parts-only support provides four-hour response time for hardware replacement components round-the-clock, including weekends and holidays.
Specification
Service Level: SNTP 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Coverage Type: Parts Only - Advance Replacement
Response Time: 4 hours
Support Hours: 24/7 including Cisco observed holidays
Supported Device: Cisco C1127-8PLTEP ISR router
Service Includes: Hardware replacement parts, advance replacement service
