Cisco SmartNet support contract providing 24x7x4 advance replacement parts coverage for the Catalyst 9117AXI-S wireless access point. This is a parts-only support service offering four-hour response times around the clock, seven days a week, including Cisco-observed holidays.
Specification
Service Type: SmartNet (SNTP)
Support Level: 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Coverage: Parts Only (Advance Replacement)
Hardware Response Time: 4 hours
Software: Major and minor release updates
TAC Access: 24/7
Compatible Device: Cisco Catalyst 9117AXI-S Access Point
