Cisco SmartNet Onsite support contract with 8x5xNBD (Next Business Day) hardware replacement and onsite engineer service for Catalyst C1109-4 devices. Includes access to Cisco TAC (Technical Assistance Center), software updates, and technical support.
Specification
Support Level: Onsite 8x5xNBD
Hardware Replacement: Next Business Day
TAC Access: 24/7
Software Support: Major and maintenance releases
Service Type: Extended service agreement