Cisco SMARTnet Solution Support service with 24 hours a day, 7 days a week service availability and 2 hours response time. Designed for Cisco WS-C2960CX-8PC-L switch to reduce downtime with fast expert technical support, flexible hardware coverage, and proactive device diagnostics.
Specification
Service Availability: 24x7
Response Time: 2 hours
Hardware Replacement: 2 hours from fault diagnosis
Software Support: Major and minor updates
TAC Access: 24x7 Technical Assistance Center
Coverage: WS-C2960CX-8PC-L Catalyst 2960-CX switch
Support Type: SMARTnet Solution Support