Cisco SmartNet support contract providing 24x7 technical support with 2-hour hardware replacement for Cisco Nexus 93180YC-EX switches. Includes software updates and access to Cisco Technical Assistance Center without onsite engineer coverage.
Specification
Support Type: Parts Only, 24x7x2
Service Level: 24 hours a day, 7 days a week
Response Time: 2 hours hardware replacement
Software Support: Major and minor updates
TAC Access: 24x7 Technical Assistance Center
Coverage: Includes extended access to cisco.com
Contract Type: Annual