Cisco SmartNet Onsite 24x7x2 support contract providing two-hour onsite hardware replacement and Cisco Technical Assistance Center (TAC) access for the DS-C9396S-48E8K9 MDS 9396S Fibre Channel switch, available 24 hours a day, 365 days a year including Cisco and locally observed holidays.
Specification
Support Type: SmartNet Onsite 24x7x2
Response Time: 2-hour onsite service
Availability: 24x7x365
Hardware Replacement: Onsite with parts included
TAC Access: 24x7 Cisco Technical Assistance Center
Software Support: Major and maintenance releases
Compatible with: Cisco DS-C9396S-48E8K9