Cisco SMARTnet Onsite 24x7x2 extended support contract for the DS-C9396S-48EK9 MDS 9396S fabric switch. Provides two-hour onsite service and parts response, 24 hours a day, 365 days a year, including Cisco and locally observed holidays.
Specification
Service type: SMARTnet Onsite 24x7x2
Response time: 2-hour onsite
Availability: 24 hours per day, 365 days per year
Includes: Hardware maintenance and replacement parts
Coverage: Cisco and locally observed holidays