Cisco SMARTnet Onsite 24x7x2 premium support contract for ASA5555-K9 firewalls. Provides two-hour onsite service and parts, 24 hours a day, 365 days a year with access to Cisco Technical Assistance Center and software updates.
Specification
Service Type: SMARTnet Onsite Premium (PREM)
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Response Time: 2 hours for onsite hardware service
Includes: Onsite engineer with parts and labor
Software Support: Major and minor IOS updates
TAC Access: 24/7 access to Cisco Technical Assistance Center
Compatible Device: Cisco ASA 5555-K9 Adaptive Security Appliance
