Neat Pulse Plus is a 2-year cloud-based control and care plan subscription for Neat Bar2 and Neat Pad conferencing devices. It includes centralized management, monitoring, and premium technical support with priority response times.
Specification
Cloud-based subscription service for Neat Bar2 and Neat Pad
2-year term
Includes Control (management and monitoring)
Includes Care (technical support)
No extended warranty included
Premium support access (levels 1-3)
Limited hardware replacement for 1 year
Advanced troubleshooting and case escalations
Device management and configuration
Real-time status reporting and monitoring