A three-year subscription to the NEAT Pulse Pro cloud-based control and care plan for Neat Bar video collaboration bars, allowing IT administrators to centrally control, manage, and monitor Neat devices with premium direct access to all technical support levels 1-3 globally. The plan extends the Neat Bar warranty for three years and includes advanced hardware replacement with next day (where applicable)/priority shipment.
Specification
Cloud-based management and monitoring platform
3-year extended warranty coverage
Priority support with SLA (Service Level Agreements)
Advanced troubleshooting and case escalations
Hardware replacement (RMA) program
Device configuration and profile management
Real-time device status reporting
Secure single sign-on and audit trails
Compatible with Neat Bar BYOD devices
