NEAT Pulse Pro is a cloud-based subscription plan providing extended warranty coverage, premium support, and centralized device management for Neat Bar BYOD video conferencing systems. This 2-year plan includes advanced hardware replacement with priority shipment and priority-queued technical support.
Specification
Cloud-based subscription service
2-year extended warranty coverage
Premium support (Levels 1-3) with priority queuing
Advanced hardware replacement
Priority/next-day shipment option
Zoom/Teams case escalations
Centralized device management and monitoring
Remote updates and diagnostics