Cisco CX Level 1 24x7x4 extended service agreement providing 24/7 support with 4-hour response time for the Nexus 3232C switch. Includes access to CX Cloud portal, case management, and advanced support services.
Specification
Service: Extended Service Agreement
Support Level: CX Level 1
Response Time: 4 hours
Availability: 24x7 (24 hours, 7 days)
Coverage: Cisco Nexus 3232C (N3K-C3232C)
Includes: CX Cloud portal access, phone support, online support, "Ask the Experts" sessions, case management tools