Cisco CX Level 1 support contract with 8x5 business hours and next business day hardware replacement service for Cisco Catalyst 3850-48P-E switches. Provides access to Cisco Technical Assistance Center (TAC) and software updates.
Specification
Support Level: Level 1 (CX Level 1)
Coverage Hours: 8 hours per day, 5 days per week
Hardware Replacement: Next Business Day (NBD)
Included: TAC access, software updates
Compatible Device: Cisco Catalyst 3850-48P-E (48-port Gigabit Ethernet PoE+ switch)