Cisco CX L1 8x5xNBD support contract for the SNS-3615-K9 Secure Network Server appliance. This contract provides technical support, software updates, and hardware replacement services during business hours with next-business-day response.
Specification
Support contract type: L1 8x5xNBD
Coverage: SNS-3615-K9 appliance
Support hours: 8 hours per day, 5 days per week
Hardware replacement: Next business day (NBD)
Software: Major and minor updates included
TAC access: 24x7 access to Cisco Technical Assistance Center
