Cisco SmartNet support contract providing major and maintenance releases of Cisco IOS software, 24/7 access to Cisco Technical Assistance Center (TAC), and replacement hardware delivery within 4 working hours for the Catalyst 6506-E switch.
Specification
- Support type: Software upgrade and support contract
- Compatible device: Cisco Catalyst 6506-E (WS-C6506-E)
- TAC access: 24 hours, 7 days a week
- Software updates: Major and maintenance releases
- Hardware replacement: Within 4 working hours (subject to fault identification)
- Service model: SmartNet software support with no hardware replacement in base offering
