Cisco CX Level 1 onsite support contract providing 8x5 business day Next Business Day hardware replacement and access to Cisco Technical Assistance Centre (TAC) for the Integrated Services Router C1121-8P-WS router.
Specification
Support type: CX Level 1 Onsite
Response time: Business hours (8x5)
Hardware replacement: Next Business Day (NBD)
Software support: Major and minor releases
TAC access: 24x7
Covers: Cisco C1121-8P-WS Integrated Services Router