Cisco Customer Experience (CX) Level 1 support contract providing 8x5 Next Business Day technical support and hardware replacement for the Cisco Catalyst WS-C3560CX-8PC-S switch.
Specification
Service Type: Technical Support
Support Hours: 8x5 (8 hours daily, 5 days weekly)
Response: Next Business Day (NBD)
Scope: Catalyst 3560-CX 8-port PoE switch
Includes: Software support, TAC access, hardware replacement