Cisco Smart Net Total Care extended service agreement providing 8x5 (business hours) support with next-business-day parts replacement for the Catalyst 9124AXE-E outdoor Wi-Fi 6 access point. Includes access to Cisco Technical Assistance Center and smart portal capabilities.
Specification
Service Type: Extended Service Agreement (Parts Only)
Support Hours: 8x5 (Monday-Friday, business hours)
Response Time: Next Business Day (NBD)
Coverage: Parts replacement / advance replacement hardware
Applies to: Cisco Catalyst 9124AXE-E (outdoor Wi-Fi 6 access point)
Services: TAC access, smart capabilities via CSPC collector and portal