HP Premium+ Support service featuring predictive AI-powered insights and proactive support, including end-user alerts, automated IT ticketing, remote problem diagnosis, onsite repair or replacement, and Accidental Damage Protection. Optimizes uptime by leveraging predictive analytics and proactive insights powered by the Workforce Experience platform to help IT quickly identify needed repairs and make replacements.
Specification
3-year service coverage
AI-powered predictive issue detection and alerts
24/7 remote support and diagnosis
Onsite repair or replacement service
Accidental Damage Protection (ADP) included
Device health monitoring and fleet management
Prevents HDD, fan, and battery failures
Service starts on hardware purchase date