Extreme Networks ExtremeWorks Extended Service provides one year of 24/7 technical support and maintenance for network equipment. The service includes a 4-hour response time for physical maintenance and parts replacement with unlimited service requests.
Specification
Service Duration: 1 Year
Support Availability: 24/7
Response Time: 4 Hour (Physical)
Service Type: Extended Service Agreement
Support Channel: Phone, Email, Service Portal
Parts Replacement: Included
Unlimited Service Requests: Yes