Cisco SmartNet Solution Support (SSSNT) 8x5xNBD annual service contract for the CS-MIC-TABLE-J Table Microphone. Provides Cisco IOS software updates, 24/7 TAC access, and 4-hour hardware replacement with 8x5 weekday fault reporting.
Specification
Service Type: Cisco SmartNet Solution Support (SSSNT)
Coverage: 8 hours a day, 5 days a week (8x5)
Hardware Replacement: Within 4 hours from fault diagnosis
Software Support: Major and minor updates
TAC Access: 24 x 7 access to Cisco Technical Assistance Center
Response Time: 1 hour for fault identification
Scope: Compatible with CS-MIC-TABLE-J Table Microphone
Annual Service Contract
