AppleCare for Enterprise for Macbook Pro 16in (Apple Silicon) - 48 months Tier 2 *** This product requires an MSA, provided by the end user at the time of purchase. ***
Specification
4 years (48 months) onsite service coverage
Tier 2 volume pricing tier
Global onsite hardware service
24/7 technical support for end users
IT department-level support for designated technical contacts
Up to 4% device repair or replacement for covered Macs at no additional fee
AppleCare Account Manager support
Monthly activity reports for support calls and repairs