Cisco CX L1 support contract with 8x5 Next Business Day (NBD) advanced hardware replacement for the Catalyst WS-C3850-24XU-E switch. Provides technical assistance and hardware support during standard business hours.
Specification
Support Level: L1 (Basic)
Response Time: 8x5 Next Business Day
Service Type: Hardware Support Contract
Coverage: Catalyst 3850-24XU-E Switch
Hardware Replacement: Advance Replacement (NBD)
Support Hours: Monday-Friday, 8 AM - 5 PM
TAC Access: Business hours only
