ExtremeWorks NBD Advanced Hardware Replacement extended service for the Extreme Networks 5420M-24W-4YE switch. Provides 1 year of technical support with next business day advance parts replacement and 24/7 access to Extreme Networks Global Technical Assistance Center.
Specification
Service Duration: 1 Year
Service Type: Extended Service Agreement
Support Location: Service Depot
Response Time: Next Business Day (NBD)
Parts Replacement: Advance Hardware Replacement (AHR)
Supported Device: Extreme Networks 5420M-24W-4YE
Support Channels: Phone, Web, Email, Knowledge Base
Availability: 24x7
Software Updates: Included
Operational Upgrades: Included