ExtremeWorks NBD Advanced Hardware Replacement is a 1-year extended service agreement providing next business day parts replacement, email/phone/web support, knowledge base access, and software updates for Extreme Networks equipment.
Specification
Service Type: Extended Service Agreement
Duration: 1 Year
Support Channels: Email, Phone, Web
Response Time: Next Business Day for parts replacement
Service Model: Hardware Replacement (Service Depot)
Parts Replacement: Included
Knowledge Base Access: Yes
Software Updates: Yes
