ExtremeWorks Software and TAC is a comprehensive support package that combines robust software maintenance with direct, around-the-clock access to Extreme Networks' Technical Assistance Center (TAC), designed for organizations that depend on consistent network stability with proactive maintenance and rapid issue resolution.
Specification
Service Type: Technical Assistance Center (TAC) Services
Support Availability: 24/7/365
Service Duration: 1 Year
Support Channels: Phone, Email, Web, Online Tickets
Includes: Software maintenance and updates, Digital delivery, Portal activation for remote deployment
No hardware entitlement included