Service Type: RMA Only (Return Material Authorization)
Duration: 3 Years
Support Hours: 8x5 (8am-5pm, Monday-Friday)
Response Time: Next Business Day (for requests before 3:00 p.m.)
Service Level: Advance Parts Replacement
Location: Service Depot Exchange
Applicable Hardware: Meraki MS120-8LP-HW (1G Layer 2 Cloud Managed Switch with 8x GigE ports)
Service Requirement: Requires existing Software Support Services subscription
