Extreme Networks ExtremeWorks Extended Service is a 1-year vendor maintenance service providing Next Business Day Advanced Hardware Replacement support, designed to maximize network uptime and reduce the risk of lost productivity for Extreme Networks network devices.
Specification
Service Type: Extended Maintenance Service
Duration: 1 Year
Support Model: Next Business Day Advanced Hardware Replacement (NBD AHR)
Scope: Hardware replacement and technical support
Support Hours: 24/7
Service Level: Next business day hardware replacement upon failure
