ExtremeWorks Advanced Hardware Replacement is an extended service agreement providing 1-year coverage with next business day response time and advance parts replacement shipment for the Extreme Networks 5320-24P-8XE device. The service includes next business day parts replacement, web knowledge base access, email and web support, and updates on new releases.
Specification
Extended service agreement - 1 year
Response time: Next Business Day (NBD)
Service type: Advanced Hardware Replacement (AHR)
Delivery method: Shipment
Coverage: Parts replacement, software updates, technical support
Support channels: Email, web, phone
Availability: Service depot exchange
Compatible with: Extreme Networks 5320-24P-8XE