Extreme Networks ExtremeWorks Advanced Hardware Replacement extended service agreement providing 1 year of next business day hardware replacement, 24/7 technical support, and software updates for covered networking equipment.
Specification
Extended service agreement
1 year duration
Next business day (NBD) response time
Advance parts replacement
Shipment included
24/7 telephonic support
Software updates and upgrades
Web and email support access
Field replacement units