Cisco SmartNet Standard (8x5xNBD) provides next-business-day delivery of advance replacement parts for the Cisco Wireless IP Phone 8821-EX. SmartNet helps reduce downtime with fast, expert technical support and flexible hardware coverage provided by the Cisco Technical Assistance Center (TAC).
Specification
Service Type: SmartNet Standard (Parts Only)
Response Time: 8x5 (Monday-Friday, business hours)
Replacement: Next Business Day (NBD) advance replacement parts
Hardware: Applies to CP-8821-EX-K9 (Cisco Wireless IP Phone 8821-EX)
Support Access: Cisco TAC (Technical Assistance Center)
Coverage: Hardware replacement only (parts, no labor)
