Cisco SmartNet Total Care support contract offering 8x5 business day coverage with Next Business Day hardware replacement for CBS350-12XT-IN managed network switches. Provides access to Cisco Technical Assistance Center (TAC), major and maintenance software releases, and fault-identified replacement hardware.
Specification
Service Type: SmartNet Total Care
Support Hours: 8x5 (Business Days, 8am-5pm)
Hardware Replacement: Next Business Day (NBD)
Covers: CBS350-12XT-IN 12-port 10GE managed switch
Software Support: Major and maintenance releases
TAC Access: 24/7 access to Cisco Technical Assistance Center
Components: Parts only
