Cisco SmartNet 8x5xNBD support contract for CBS350-8MGP-2X-AU managed switch. Provides parts-only hardware replacement by next business day, access to Cisco TAC, and major/minor software updates with 24/7 portal access.
Specification
Service Type: SmartNet (8x5xNBD)
Support Level: Parts only (hardware replacement by NBD)
Response Time: 8 hours, 5 days per week
Hardware Replacement: Next Business Day
Software Support: Major and Minor Updates
TAC Access: 24/7 via Technical Assistance Center
Applicable Device: CBS350-8MGP-2X-AU (8-port multi-gigabit managed switch)