Cisco SmartNet support contract offering parts-only hardware replacement coverage on an 8x5xNBD service level (next-business-day delivery) for the CP-8832-EU-W-K9 Cisco IP Conference Phone 8832. Provides access to technical support and advance replacement parts for hardware failures.
Specification
Service Type: SmartNet Standard (Parts Only)
Coverage: 8x5xNBD (next-business-day advance replacement)
Compatible Device: Cisco IP Conference Phone 8832 (CP-8832-EU-W-K9)
Support Hours: Monday-Friday, business hours (excluding Cisco-observed holidays)
Includes: Technical support via TAC, hardware replacement parts
Excludes: On-site labor and services