Dynamics 365 Field Service is a business application that helps organizations deliver onsite service to customer locations, combining workflow automation, scheduling algorithms, and mobility to support field workers. The Device license allows multiple users to access the application via a single licensed device.
Specification
Cloud-based field service management application
Device license (multi-user per device)
1-year subscription commitment
New Commerce Experience (NCE) licensing model
Annual billing
Includes work order management, resource scheduling, mobile app, and AI-powered insights