Dynamics 365 Customer Insights is a customer data platform that unifies customer information from various sources into comprehensive 360-degree customer profiles. The product is available for purchase through Enterprise Agreement, CSP, and Web Direct channels.
Specification
Cloud-based software subscription
Customer Data Platform (CDP)
Real-time customer profile unification
Support for GDPR and CCPA compliance
Unlimited production/sandbox Dataverse environment installations
Base capacity: 100,000 People Unified profiles
Base capacity: 10,000 People Interacted contacts
Integration with Microsoft 365 applications
