Description
Logitech Select is a comprehensive service plan featuring around-the-clock issue resolution by product experts, accelerated RMA, and powerful software tools for maximum uptime. It provides ultra-responsive 24/7 support, accelerated RMA, a dedicated Customer Success Manager and onsite spares for enterprise customers with 50+ rooms installed, and advanced analytics including customizable alerts through ServiceNow integration.</description>
<parameter name="specification">3-year comprehensive service plan per room
24/7 enterprise-grade support with 1-hour response time
Accelerated/Advanced RMA (Return Merchandise Authorization)
Dedicated Customer Success Manager (for 50+ licenses)
Onsite spares (for enterprise customers)
Logitech Sync analytics and device management
ServiceNow integration with customizable alerts
Portal access for ticket tracking and RMA requests
Covers all Logitech devices in a Select-enabled room
Support for Microsoft Teams, Zoom Rooms, Windows and Android devices
