SonicWall Service/Support - Extended Service - 1 Year - Service - 8 x 5 x Next Business Day - Carry-in - Exchange
Specification
Support hours: 8x5 (Monday-Friday, 8am-5pm)
Term: 1 Year
Service type: Extended Service/Support
Response type: Next Business Day
Replacement method: Advance Exchange
Includes: Software/firmware updates, email and web support, electronic tools access, moderated discussion groups
Cloud management: 7-day alerting (UP/DOWN event reporting)
