Cisco SmartNet 24X7X4 provides a four-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco observed holidays. This "parts only" variant provides technical support and hardware replacement coverage for the Cisco Catalyst 9115AXI wireless access point without onsite service.
Specification
Service Level: SMARTnet 24X7X4 (SNTP)
Support Type: Parts Only
Response Time: 4 hours
Coverage: 24/7 including holidays
Compatible Device: Cisco Catalyst 9115AXI-EWC-C (Wi-Fi 6 Access Point)