Cisco SmartNet support contract providing 24/7 parts-only replacement service with 4-hour response time for the Catalyst 9120AXE-EWC-Z wireless access point. Includes IOS software updates and TAC technical support access.
Specification
Service Type: SmartNet Parts Only
Response Time: 24 hours × 7 days × 4 hours (24X7X4)
Coverage: Parts replacement with 4-hour advance replacement
Software: Cisco IOS major and minor updates
Support: 24/7 access to Cisco Technical Assistance Center (TAC)
Applicable Device: Cisco Catalyst C9120AXE-EWC-Z
Hardware Exchange: Advance replacement on a 4-hour response basis
