Cisco SmartNet 24X7X4 Parts Only support contract for Cisco Catalyst 9115AXE-EWC-D access points, providing four-hour advance replacement parts response 24/7 with access to Cisco Technical Assistance Center and software updates.
Specification
Service Type: SMARTnet Total Care (SNTP)
Response Time: 4 hours, 24 hours per day, 7 days per week
Coverage: Parts only (advance replacement)
Software Support: Major and minor Cisco IOS releases
TAC Access: 24/7 access to Cisco Technical Assistance Center
Hardware: Cisco Catalyst 9115AXE-EWC-D access point