Cisco SmartNet support contract providing 24x7x4 advance replacement parts service (parts-only, 4-hour response) for the Aironet 1815M access point series.
Specification
24x7x4 advance replacement parts coverage
Four-hour response time
24 hours per day, 7 days per week
Cisco-observed holidays included
Parts-only service (no onsite support)
Covers Aironet 1815M access point
Software major and minor release updates
Access to Cisco Technical Assistance Center (TAC)