Cisco SmartNet parts-only support contract providing next-business-day hardware replacement for Cisco SG550X-24 Series switches with 8x5 business-hours coverage.
Specification
Service Level: 8x5xNBD (Next Business Day)
Coverage Type: Parts Only
Hardware Replacement: Advance replacement parts delivery by next business day
Software Support: Major and minor updates included
TAC Access: 24x7 access to Cisco Technical Assistance Center
Device: Cisco SG550X-24-K9-CN