Cisco SmartNet service contract providing parts-only support with next-business-day replacement for the SG350X-48-K9-NA switch, offering 8x5xNBD (Monday-Friday, business hours) technical support and advance replacement hardware.
Specification
Service Type: SmartNet Standard (SNTC)
Coverage Model: Parts Only
Response Time: 8x5xNBD (Next-business-day)
Support Hours: Monday-Friday, business hours
Compatibility: Cisco SG350X-48-K9-NA 48-Port Gigabit Switch
Technical Support: Cisco TAC access