Cisco SmARTnet Standard (8x5xNBD) support contract for CBS350-16FP-2G switch, providing parts-only coverage with next-business-day hardware replacement and software updates.
Specification
Service Type: SMARTnet Standard (8x5xNBD)
Coverage: Parts only, next-business-day advance replacement
Software: Major and minor release updates
Support Access: 24x7 access to Cisco TAC for downloads
Response Time: 8 hours per day, 5 days per week
Compatible Device: CBS350-16FP-2G (16-port PoE+ managed switch)