Cisco Solution Support with Smart Net Total Care for the Catalyst 3560-CX 8-port PoE switch. Provides 8x5x advanced replacement next business day technical support covering both Cisco and solution partner products.
Specification
Support Type: Solution Support with Smart Net Total Care
Response Time: 8x5 (Business hours)
Replacement: Advanced replacement next business day (NBD)
Coverage: Cisco and solution partner products
Support Model: Centralized expert support with case ownership